Privacy Policy

Introduction

Retraits Qemvory App ("we," "us," or "our") provides AI-driven data analysis and decision support tools for individuals managing cryptocurrency portfolios across multiple exchanges. We are committed to protecting the privacy of our users ("you" or "your") and handling personal information responsibly. By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect the following categories of information, depending on how you interact with our services:

• Account information: name, email address, and credentials provided when you request access or register an account.
• Usage data: information about how you interact with our website and dashboard, including pages visited, features used, and timestamps.
• Device and technical data: IP address, browser type, operating system, and similar technical identifiers collected automatically.
• Portfolio-related data: information you choose to connect or input for the purpose of analysis, such as exchange account identifiers or portfolio summaries, as applicable to the features you use.
• Communications: correspondence you send us, including support requests and feedback.

We do not knowingly collect information beyond what is reasonably necessary to provide and improve our services.

How We Use Information

We use collected information to: provide, operate, and maintain our services; personalize and improve the analysis and dashboard features we offer; communicate with you about updates, requests, or support matters; monitor and enhance the security and performance of our platform; and comply with applicable legal obligations. We do not use personal information to make decisions that are unrelated to delivering and improving our services.

Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations. You may withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to recognize returning visitors, remember preferences, and understand how our site is used. You can control cookies through your browser settings; disabling certain cookies may affect the functionality of our website. We do not use cookies for purposes unrelated to operating and analyzing our site unless separately disclosed to you.

Data Sharing and Disclosure

We do not sell personal information. We may share information with trusted service providers who assist in operating our website and services, subject to confidentiality obligations; with professional advisors where necessary; or where required by law, regulation, or valid legal process. Any third parties we engage are expected to handle information consistently with the principles described in this Policy.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy, including any legal, accounting, or reporting obligations. When information is no longer required, we take reasonable steps to delete or anonymize it in accordance with our internal practices.

Data Security

We implement reasonable technical and organizational measures intended to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted through our website or services.

International Data Transfers

Depending on where you access our services from, your information may be transferred to and processed in jurisdictions other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are applied consistent with applicable data protection requirements.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to access, correct, delete, restrict, or object to certain processing, and the right to data portability. To exercise any applicable rights, please contact us using the details provided on our website. We will respond to verified requests in accordance with applicable law.

Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so that we can take appropriate action.

Third-Party Links

Our website or services may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies before providing any information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Policy with an updated effective date. Continued use of our services after changes become effective constitutes acceptance of the revised Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out through the contact details listed on our website or via the postal address provided in our footer.